SIL Care in remote
and regional
Queensland
At Stream Services, we specialise in delivering Supported Independent Living services (SIL) for NDIS Participants in remote, country and outback communities across Queensland.
Our mission is to create home and living services in the communities where Participants already live. A home where they stay close to the people they love, in the town that they know. A home where they are cared for, where they are safe, and where they will thrive.
OUR SIL HOMES
We currently run a four-bedroom shared SIL home, and deliver in-home SIL services for Participants living in their own homes across the state.
Our setups range from one-to-one support to 7-on/7-off rostering for Participants where continuity of care is clinically critical.
We’re always open to conversations about new SIL services. If you’re working with a Participant whose community doesn’t have a SIL provider yet, that’s often where we come in.
"SIL homes are a pretty common thing across Australia. They are not a common thing in communities the size of Clermont. We’ve created this SIL home in response to community need, in order to house the local residents whose only other option to find SIL housing is to move away to a big town or city."
— Alec McConnell, Founder of Stream Services
No SIL home in the
Participant's community?
That’s the brief we get most often, and it’s the one we’re built for. We’ve set up SIL services in communities with no prior disability workforce, working out what skill sets are there, building what’s missing, and bringing in temporary staff while we recruit locally.
If you’re working with a Participant whose community has been written off as too remote, give us a call. In our experience, it’s rarely as impossible as it looks.
Supporting Participants
in their own home
Not every Participant needs a shared SIL home. For those staying in their own place, whether with family or independently, we build the team around them, with the same clinical oversight and workplace health and safety standards we apply everywhere else.
Not sure if a Participant is eligible for SIL?
Happy to talk it through. We know the SIL funding rules inside out, and we can give you a practical read on whether SIL is viable within a given plan, or whether another path might suit them better.
Let's Chat!
Give us a call or send an email. Tell us about the Participant, where they are, what their plan looks like, and if there's anything pressing on the clinical or discharge side. We'll come back to you quickly with a straight answer on what we can do.
Finding the right home, and the right team
A SIL home is far more than accommodation. For the Participants we support, it’s where they feel safe, settled, and part of something, and getting that right takes time.
We take our team through a proper matching process with every new Participant, looking at personality, clinical needs, interests, housemate dynamics, and the skill set of the workers on the team. Participants and their families are part of that conversation from the start.
And we’re honest when something’s not working. Rather than let a placement drag, we’ll raise it early and work with the Participant, their family, and their Support Coordinator on the right adjustment.
Care built around the Participant
We don’t run a single template. Every Participant’s care model is built around them, from one-to-one support with rotating shifts, to 7-on/7-off arrangements, to shared SIL homes with a house leader and a dedicated team, to two-worker arrangements where needs are higher.
Matching the right support worker to each Participant is something we take real care with. We match on skill set, training, personality, and shared interests, and we’re happy to trial different arrangements until the fit is right.
what people say about stream services
The care we deliver
Our SIL services includes:
- Daily living support and domestic assistance
- Nursing care and medication management
- Complex behavioural support, including Participants with restrictive practice authorisations
- High-needs 24/7 care, with two-worker and 7-on/7-off models where needed
- Rapid-discharge setups, with temporary staffing during local workforce build-out
We also deliver Occupational Therapy, Psychology, Dietetics, Lifestyle Support, and Support Coordination, which means you’ve got the option of a single provider across multiple line items where that makes things simpler.
WORK WITH US
The need for NDIS services to families in country communities is massive. If you would like to be part of a thriving team of Support and Allied Health professionals who are making a difference where it counts the most, please join us. You will find a home here.
Case Study: Jeffrey’s Story
Jeffrey wanted to go home to Longreach, where his family and community are. But with no SIL home in town, he couldn’t leave hospital, the supports he needed just weren’t there.
A large NDIS provider had tried to set things up and found the barriers too big, especially building a full team in a remote community. That’s when they asked us.
We started with staffing support, and when it became clear we could deliver the full complex service, Jeffrey transitioned across to Stream Services. Working with his family, the hospital, his GP, Allied Health, his Support Coordinator and the NDIA, we built a rapid-discharge model, bringing in temporary staff while we recruited locally, and designing the care around what Jeffrey actually needed.
Jeffrey has now been thriving for over a year in the first-ever SIL home in Longreach.
