Job - The Administration Support Officer role

The Administration Support Officer role is responsible for looking after the day-to-day administrative activities relating to the service provisioning as a registered NDIS provider. The role is reporting directly to the management team and while based in either Clermont or Townsville, will involve travel to the other location for one out of every three or four weeks, or as required. You will be provided with a fully maintained company vehicle for any work related travel.

The purpose of this role is to provide an efficient, effective, professional and client focused administration support function, engaging with a team of approximately 20 staff, including management, allied health, support staff and other business functions. There may be the opportunity for a job share arrangement.

The Core Capability requirements for this role include

– Clermont/Townsville office administrative duties and administration support
– Allied Health and Leadership Team Support
– Corporate Services Administrative Support
– Diary management and co-ordination
– Database and Register Updates and Reconciliations
– Effective and reliable communication
– HR functions and staff recruitment, including advertising, onboarding and training administration
– Adherence to all relevant Company Policies and Procedures

The ideal applicant will demonstrate

– Respect – demonstrates interpersonal skills, manages conflict appropriately, communicates effectively and always balances the needs of all stakeholders with utmost respect to all people.

– Teamwork – collaborates effectively, develops talent, values difference and enjoys being a part of an effective team to bring about best use of resources to deliver services.

– Compassion – is completely client focused, demonstrates self-awareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience.

– High Performance – cultivates innovation, is action oriented, drives results and supports the Company goals and vision.

– Integrity – demonstrates sound decision making, ensures accountability, demonstrates courage in the face of adversity and works effectively / manages complexity to ensure work output and decisions are ethical and of a high standard.

– Strong IT literacy skills, including Microsoft 365 and experience across a variety of company and industry specific software platforms to demonstrate adaptability to working with different systems.