The right care,
without leaving
home
SIL support for your family member, in the community they already know and love.
Moving to a bigger city shouldn’t be the only option. Stream Services specialises in SIL for regional, rural, and remote Queensland, setting up the right home, with the right team, in the town where your family member already belongs.
OUR SIL HOMES
We have a four-bedroom shared home in Clermont, and we provide in-home SIL services for Participants living in their own homes in Longreach and Innisfail.
We’re actively working to open new SIL homes across rural and remote Queensland as the need arises.
If you think SIL might be right for your family member or friend, we’d love to hear from you. Let’s have a chat about what’s possible.
"SIL homes are a pretty common thing across Australia. They are not a common thing in communities the size of Clermont. We’ve created this SIL home in response to community need, in order to house the local residents whose only other option to find SIL housing is to move away to a big town or city."
— Alec McConnell, Founder of Stream Services
No SIL home in your town yet?
That’s not the end of the road. We’ve done this from scratch before: built a team, set up a home, and made it work in a town no one thought it could work in.
The first step is a phone call.
Tell us what your family member needs, and we’ll let you know how we can help.
Staying in their own home
Not everyone needs to move into a shared SIL home. We also provide SIL services for people living in their own place, with family, or independently, with the right support around them.
Our Lifestyle Support Workers become part of the daily rhythm. They build a relationship with your loved one, get to know what they like and what sets them at ease, and work alongside them towards the goals in their plan.
Not sure if your family member / friend is eligible for SIL?
This is a common question. Give us a call. We’ll walk you through how SIL works and help you figure out what’s in their plan.
Let's Chat!
Pick up the phone or send us an email, and we'll get back to you for a friendly conversation. We'll want to know about your family member. Where they'd like to live, what support they need, what they love. You know them best, and that's where every good SIL setup starts.
Finding them the right home
A SIL home is far more than somewhere that meets physical needs. It’s where your family member feels safe, settled, and part of something.
Our team takes the time to get to know them. Their personality, what matters to them, who they get on with. Before we match them with a house and a team.
The move into a SIL home is a big moment. We make it as smooth as we can, and we stay close after they’re settled in, checking in regularly, adjusting things as we go, making sure it still feels right.
Care built around them
Your family member or friend gets to choose how they want to be cared for.
We’ll present a few different care models to consider, and we’re happy to trial different arrangements until we land on the one that suits them best.
Matching the right support worker takes time and care, and the families we work with tell us we get it right.
what people say about stream services
The care we provide
Our SIL services includes:
- Daily living support. Cooking, cleaning, household routines.
- Nursing care and medication management.
- Support for complex and high-needs care requirements.
- Getting out into the community: activities, sport, appointments, social connection.
- Working towards the goals in their NDIS plan.
Stream Services also offers Allied Health (Psychology, Occupational Therapy, and Dietetics), and has an experienced team of Lifestyle Support Workers and Support Coordinators who understand what it takes to deliver quality care across rural and regional Australia.
Connected to their community
Community is everything in the country. The people who know your family member's name at the shop, the friends from school, the local club. Those connections are what make a place feel like home.
We build that into the way we support people. Activities, sport, volunteering, and just getting out and about in the town. Belonging is part of the care.
Jeffrey’s Story
Jeffrey wanted to go home to Longreach, where his family and community are. But with no SIL home in town, he couldn’t leave hospital. The supports he needed just weren’t there.
A large NDIS provider had tried to set things up and found the barriers too big, especially building a full team in a remote community. That’s when they asked us.
Working with Jeffrey’s family, his GP, Allied Health, his Support Coordinator and the NDIA, we built a setup that worked for him, bringing in temporary staff while we recruited locally, and designing the support around what Jeffrey actually needed.
Jeffrey has now been thriving for over a year in the first-ever SIL home in Longreach.
